Having questions isn't unusual. Most questions can be answered below. In the event that you don't find an answer to your question on our website, you can contact us at email@example.com.
What size should I order?
Our sizes range from XSmall - 2XLarge. Please see our sizing chart for more details and suggestions for fit. Our unisex tees run big. Women should order one size down from their regular size. We also have women's cut tees that are noted in the item description or obvious from the picture.
What type of printing process is used on your apparel?
All of our shirts are printed by hand and custom made at the time of ordering. We use both screen printing and heat transfer processes.
Will the designs fade?
Some of the prints will fade some after being washed. Black prints tend to fade the most, but will still hold up for lots of wear and washes. Washing instructions are found on the tag of each shirt or keep reading below.
Are there any specific care instructions?
Yes, please follow these tips to take care of the t-shirts
- Washing: Wash inside out with cold water with similar colors using a gentle cycle.
- Ironing: If ironing is necessary, iron inside-out on the lowest setting. NEVER IRON the printed area directly.
- Drying: Tumble dry low or hang-dry.
- Avoid using bleach and do not dry clean.
What forms of payment do you accept?
We accept all major credit cards such as Visa, MasterCard and American Express through our secure payment processing system. We transit your credit card securely for your protection and we do not store your credit card information.
How long will it take for my order to arrive?
Standard shipping for orders in the United States takes 7-10 business days. Most orders are received within 14 days of ordering. We do not ship internationally.
During holidays or times of high demand, orders may take 15 - 20 business days to ship.
What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail.
Do you offer package tracking?
Yes! We will provide you with the tracking number once your package is shipped. A shipping confirmation email will be sent, once your order has left our facility.
How much does shipping cost?
It depends on the size of your order. The easiest way to determine your shipping cost is to add the items to your cart, input your address, and press the “update total” button.
Do you ship internationally?
At the moment we do not ship internationally.
RETURNS & EXCHANGES
What is your return policy?
Since we print every product when it is ordered we CANNOT PROCESS SIZE EXCHANGES. Please be sure to check our size chart before ordering or send us an email for questions.
If you received a defective item, we'll happily replace it. Faulty items will be exchanged for the same type of product in the same size. Please contact us at firstname.lastname@example.org for further information.
All of our items are made by hand at the time of purchase. We do not have a warehouse or inventory. We do not issue refunds on orders that have completed payment and shipped.
Can I cancel/modify my order?
Please note we print every product when it is ordered. You can modify/cancel your order 24 hours after placing your order, after that we immediately begin processing your order. Please make sure to confirm all order details prior to submitting the order. Please contact us at email@example.com for any questions regarding your order.
STILL HAVE QUESTIONS?
For additional information about the Loc Doc please use email firstname.lastname@example.org